Terms of Use, Policies and Disclaimers
Your affirmative act of using our website located at www.my.decodeex.com (and all
associated sites linked to it) or services ("Decode Global") signifies that you agree to
the following terms and conditions of use ("Terms of Use"). If you do not agree, do not
use Decode Global. Decode Global is the property of Decode Global Limited. ("us",
"we" or "our").
1. Changes to the terms of use
We may change these Terms of Use at any time. If you continue to use Decode Global
after we post changes to these Terms of Use, you are signifying your acceptance of
the new terms. You will always have access to our Terms of Use and will be able to
check it at any time. By reloading this page, you will have the most up-to-date version
available to Decode Global users.
2. Changes to Decode Global
We may discontinue or change any service or feature on Decode Global at any time
without notice. We do not guarantee backward compatibility of our services and
Application Programming Interface (API) in this case.
3. Ownership of information; License to use Decode Global; redistribution of data
Unless otherwise noted, all rights, titles, and interests in Decode Global, and all
information made available through Decode Global or our services, in all languages,
formats, and media throughout the world, including, but not limited to, all copyrights
and trademarks therein, are the exclusive property of Decode Global, our affiliates or
our Data Providers, as defined in section 6 (disclaimer regarding content) below.
All rights, title and interest in and to any data or/and other information provided by
Interactive Data (IDCO), and all such data/information made available by Interactive
Data (IDCO) through Decode Global or our services, in all languages, formats and
media throughout the world, including all copyrights and trademarks therein, are the
property of Interactive Data (IDCO), our affiliates or our Data Providers (as applicable).
Decode Global is dedicated to providing users with a secure and accessible platform
for the display of market data, charts, news, and other financial information. As such,
users are strictly prohibited from employing any automated data collection methods,
including but not limited to scripts, APIs, screen scraping, data mining, robots, or other
data gathering and extraction tools, regardless of their intended purposes. The use of
any technology to circumvent protective mechanisms designed to prevent unauthorized reproduction or distribution of Decode Global content is expressly
forbidden.
The content on the Decode Global platform, including market data and other
information, is made available for display purposes only within the website's or mobile
app's user interface. Our licensing arrangements with Data Providers do not permit
the downloading, sublicensing, assigning, transferring, selling, loaning, or distribution
of Decode Global content for payment without obtaining prior written consent from
Decode Global. Users are required to respect these terms, as they are designed to
protect the interests of Decode Global, its data providers, and its user community,
ensuring a secure and reliable platform for all.
Breaching these requirements may result in serious consequences, including the
blocking of the user or visitor, termination of their account, and potential penalties.
Decode Global also reserves the right to take appropriate legal actions against users
found to be in violation of these terms, in order to protect the platform's integrity and
the interests of its data providers and user community.
Except as otherwise expressly permitted by the preceding paragraphs, you
agree not to sell any of the services or materials in any manner or for any
purposes, without the prior expressed written consent of Decode Global and/or
our Data Providers. In addition, you shall not, without the prior expressed
written consent of Decode Global and the relevant Data Providers, make copies
of any of the software or documentation that may be provided, electronically or
otherwise, including, but not limited to, translating, decompiling, disassembling
or creating derivative works.
Except as otherwise expressly permitted by additional agreement, we do not permit
commercial usage of any of our services or APIs. We make no warranty and assume
no obligation or liability for third party services or software. Please see section 21 (third
party software) below for further information.
Decode Global may include links to third party websites. Some of these sites may
contain materials that are objectionable, unlawful, or inaccurate. You agree that
Decode Global shall not be held liable for any trading activities or other activities that
occur on any website you access through links on Decode Global. We provide these
links as a convenience, and do not endorse the content or services offered by these
other sites. Any dealings that you have with advertisers found on Decode Global are
between you and the advertiser and you acknowledge and agree that we are not liable
for any loss or claim you may have against an advertiser.
Unauthorized soliciting on Decode Global is strictly prohibited and may result in
penalties, including, but not limited to, temporary or permanent bans of the account
found in violation, and any appropriate and available legal action for monetary and
other damages.
4. Disclaimer regarding content
Decode Global cannot and does not represent or guarantee that any of the information
available through our services or on Decode Global is accurate, reliable, current,
complete or appropriate for your needs. Various information available through our
services or on Decode Global may be specially obtained by Decode Global from
professional businesses or organizations, such as exchanges, news providers, market
data providers and other content providers who are believed to be sources of reliable
information (collectively, the "Data Providers"). Nevertheless, due to various factors —
including the inherent possibility of human and mechanical error — the accuracy,
completeness, timeliness, results obtained from use, and correct sequencing of
information available through our services and website are not and cannot be
guaranteed by Decode Global. We make no warranty and assume no obligation or
liability for scripts, indicators, ideas and other content of third parties. Your use of any
third-party scripts, indicators, ideas and other content is at your sole risk.
5. Disclaimer regarding investment decisions and trading
Decisions to buy, sell, hold or trade in forex, securities, commodities and other
investments involve risk and are best made based on the advice of qualified financial
professionals. Any trading in forex or other investments involves a risk of substantial
losses. The practice of "Day Trading" involves particularly high risks and can cause
you to lose substantial sums of money. Before undertaking any trading program, you
should consult a qualified financial professional. Please consider carefully whether
such trading is suitable for you in light of your financial condition and ability to bear
financial risks. Under no circumstances shall we be liable for any loss or damage you
or anyone else incurs as a result of any trading or investment activity that you or
anyone else engages in based on any information or material you receive through
Decode Global or our services.
6. Disclaimer regarding hypothetical performance results
Hypothetical performance results have many inherent limitations, some of which are
mentioned below. No representation is being made that any account will or is likely to
achieve profits or losses similar to those shown. In fact, there are frequently sharp
differences between hypothetical performance results and actual results subsequently
achieved by any particular trading program.
One of the limitations of hypothetical performance results is that they are generally
prepared with the benefit of hindsight. In addition, hypothetical trading does not involve
financial risk and no hypothetical trading record can completely account for the impact
of financial risk in actual trading. For example the ability to withstand losses or to
adhere to a particular trading program in spite of the trading losses are material points,
which can also adversely affect trading results. There are numerous other factors
related to the market in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical
performance results and all of which can adversely affect actual trading results.
7. Registered users
Certain services, such as saving charts, publishing them or the ability to comment on
published charts, are available only to registered users of the Decode Global website
and require you to sign in with a username and password to use them. If you register
as a user (a "Subscriber") of any of the features of Decode Global, during the
registration process you may be prompted to click "Register Now", "Submit" or a
similar button; your clicking on such button will further confirm your agreement to be
legally bound by these Terms of Use.
In consideration of your use of the Decode Global website, you represent that you are
of legal age to form a binding contract and are not a person barred from receiving
Decode Global services under the laws of applicable jurisdiction. You also agree to:
(a) provide true, accurate, current and complete information about yourself as
prompted by the Decode Global's registration form (the "Registration Data") and (b)
maintain and promptly update the Registration Data to keep it true, accurate, current
and complete. If you provide any information that is untrue, inaccurate, not current or
incomplete, or Decode Global has reasonable grounds to suspect that such
information is untrue, inaccurate, not current or incomplete, Decode Global has the
right to suspend or terminate your account and refuse any and all current or future use
of the Decode Global services (or any portion thereof).
You represent and warrant that you have all intellectual property rights, including all
necessary patent, trademark, trade secret, copyright or other proprietary rights, in and
to your content. If you use third-party materials, you represent and warrant that you
have the right to distribute third-party material in the content. You agree that you will
not submit material that is copyrighted, protected by trade secret or otherwise subject
to third party proprietary rights, including patent, privacy and publicity rights, unless
you are the owner of such rights or have permission from their rightful owner to submit
the material.
We may remove your content without notice if we reasonably believe that you're in
violation of our Terms of Use.
8. Derived Data
Our proprietary derivation consumes raw market data and executes a 2-factor
derivation process to produce the displayed price, later consumed by the price engine.
Derived market data is sourced and supplied from various sources and can therefore
be blended.
The derivation process involves changing the raw price by a factor determined by the
volume of trading on the underlying market, a randomized variable and a maximum offset amount. The derived data price is only ever displayed to our non-professional
clients, the derived data price then being the proprietary value of an organization.
At no point is raw data accessible by any client, nor can said data be reverse
engineered in any manner. All markets are passed through the same derivation engine.
9. Access and security
You accept responsibility for the confidentiality and use of any username and email
address that use to register for your access to and use of our services. You are
responsible for maintaining the confidentiality of your password and account and are
fully responsible for all activities that occur under your password or account. You agree
to (a) immediately notify Decode Global of any unauthorized use of your password or
account or any other breach of security, and (b) ensure that you exit from your account
at the end of each session. Decode Global cannot and will not be liable for any loss or
damage arising from your failure to comply.
Decode Global considers private information on the site (source code of protected or
invite-only scripts, etc.) to be confidential to you. Decode Global protects such private
information from unauthorized use, access, or disclosure in the same manner that it
protects personal data (please refer to our Privacy Policy for more information).
10. Payment and cancellation of service
1. By ordering any subscription on Trade Signal www.my.decodeex.com you
confirm that you have read and accepted our Terms of Use and you authorize
Decode Global to automatically charge your bank card account according to
the billing period manually selected by you.
2. Each user can try selected paid plans for 7 days free of charge. If the trial is not
cancelled before its expiration date, it automatically stops the service. There
are no refunds for plans, even if the subscription is cancelled on the same day
as the auto conversion payment has gone through. A cancelled trial and
associated signal services will stop immediately after cancellation, except for
subscription service that were purchased.
3. The service is billed in advance on a monthly, quarterly, or annual basis. There
will be no refunds or credits for partial months of service, or refunds for unused
with an open user account.
4. All billing is recurring, which means you will continue to get billed until you
cancel your subscription. You are solely responsible for properly cancelling your
Decode Global subscription. An email or online customer service unsubscribe
request is not considered a valid cancellation. However, you can unsubscribe at
any time by clicking the unsubscribe option through Decode Global's system.
5. If you cancel the service before the end of your current paid up period, your
subscription will remain active until the next due date. After the due date, if no
payment received, your subscription will be stopped.
6. We do not offer refunds for initial payments. If you order the service for the first
time, please make sure that the order is correct before the payment is made.
7. We do not offer refunds for recurring payments. If you have been billed for
automatic monthly renewal of the Service, you can cancel the subscription to
avoid billing for next months.
8. We do not offer refunds for upgrades to a more expensive plan or a longer
billing cycle. Remaining days are converted into an equivalent value of days on
the new subscription.
9. Decode Global may use local subsidiaries or other entities to collect payments
in certain geographies. However, all payments will be processed and managed
by Decode Global, and the service will be provided by Decode Global,
regardless of which entity collects the payment.
11. Feedback to Decode Global
By submitting ideas, content, suggestions, documents, and/or proposals
("Contributions") to Decode Global through our contact webpages, you acknowledge
and agree that: (a) your Contributions do not contain confidential or proprietary
information; (b) Decode Global is not under any obligation of confidentiality, expressed
or implied, with respect to the Contributions; (c) Decode Global shall be entitled to use
or disclose (or choose not to use or disclose) such Contributions for any purpose, in
any way, in any media worldwide; (d) Decode Global may have something similar to
the Contributions already under consideration or in development; (e) your
Contributions automatically become the property of Decode Global, without any
obligation of Decode Global to you; and (f) you are not entitled to any compensation
or reimbursement of any kind from Decode Global under any circumstances.
12. Indemnity
You agree to indemnify and hold Decode Global and our subsidiaries, affiliates,
officers, agents, employees, partners and licensors harmless from any claim or
demand, including reasonable attorneys' fees, made by any third party due to or
arising out of content you submit, post, transmit, modify or otherwise make available
through the Decode Global services, your use of the Decode Global services, your
connection to the Decode Global services, your violation of the Terms of Use, or your
violation of any rights of another.
13. Termination
Upon your request, your account can be deleted from Decode Global. You may
contact support ticket to delete your account at any time. If you requested your account
be deleted, we will delete the personal data associated with your account, however
certain personal data will be retained if it has been integrated into data that is integral
to our systems and site, including data in communications you have sent via our site.
This data is necessarily retained for the integrity of the data on the site and our
legitimate business purposes, including auditing, security and other legitimate
interests (please refer to our Privacy Policy for more information). Your published Contributions will remain on the site in our discretion. Once a Contribution has been
published, it becomes part of the communal trading knowledge and should stay that
way. This policy prevents users from keeping only their best ideas public, thus keeping
everyone honest and maintaining public confidence in the reputation and integrity of
the site.
You agree that Decode Global may, without prior notice, immediately terminate, limit
your access to or suspend your Decode Global account, any associated email address,
and access to the Decode Global services. Cause for such termination, limitation of
access or suspension shall include, but not be limited to, (a) breaches or violations of
the Terms of Use or other incorporated agreements or guidelines, (b)requests by law
enforcement or other government agencies, (c) discontinuance or material
modification to the Decode Global services (or any part thereof), (d) unexpected
technical or security issues or problems, (e) extended periods of inactivity, (f) and/or
engagement by you in fraudulent or illegal activities. Further, you agree that all
terminations, limitations of access and suspensions for cause shall be made in Decode
Global's sole discretion and that Decode Global shall not be liable to you or any third
party for any termination of your account, any associated email address, or access to
the Decode Global services.
14. Emails
By creating an account with Decode Global, you agree that Decode Global can use
your email address to send you marketing materials, service-related notices, important
information messages, special offers, etc. You can unsubscribe from this by clicking
on the link provided in the emails.
15. Third Party Software
Our software, website and/or services may include software components supplied by
third parties which are utilized by permission of the respective licensors and/or
copyright holders on the terms provided by such parties ("Third Party Software").
Decode Global expressly disclaims any warranty or other assurance to you regarding
Third Party Software. Please note that your use of the Third Party Software will be
governed by the terms and conditions of use and privacy policies of the Third Party
Software providers and not by these Terms of Use or our Privacy Policy.
16. Scripts
You represent and warrant that you have all intellectual property rights, including all
necessary patent, trademark, trade secret, copyright or other proprietary rights, in and
to your script. If you use third-party materials, you represent and warrant that you have
the right to distribute third-party material in the script. You agree that you will not submit
material that is copyrighted, protected by trade secret or otherwise subject to third
party proprietary rights, including patent, privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to submit the
material.
You are solely responsible for any script that you create. Decode Global is not in any
way responsible for the use or misuse of your script by any user. Decode Global is not
in any way responsible for the use or misuse of any user’s script by you.
By using the publish script feature, you grant us a world-wide, irrevocable, perpetual,
royalty-free license to:
• publish this script as well as the username of the author;
• disclose the source code of the script for open scripts;
• perform, display, use and make available your open or protected script for any
user or an invite-only script for any user that received an invite.
We may remove your script without notice if we reasonably believe that you are in
violation of these Terms of Use.
17. Publications - No Recommendation or Advice Status
The information and publications are not meant to be, and do not constitute, financial,
investment, trading, or other types of advice or recommendations supplied or
endorsed by Decode Global.
Any statement of view (which may be subject to change without notice) is the author's
personal opinion, and the author makes no representations or warranties as to the
accuracy or completeness of any information or analysis provided.
The authors and Decode Global are not liable for any losses incurred as a result of
any investment made on the basis of any perceived recommendation, forecast, or
other information presented here.
The contents of these publications should not be interpreted as an express or implicit
promise, guarantee, or indication by Decode Global that customers will profit or that
losses in connection with them can or will be limited if they rely on the information
provided.
18. Decode Global Referral Rules
1. Who is eligible to be a referrer?
Any Decode Global account holder can become a referrer. Any user can invite new users
to register through an invitation code or invitation link.
2. Who is eligible to become a referee?
Your friends or social media followers may be eligible to be referees.
3. How can I use my referral link?
Decode Global wants you to share your referral link, but you agree that you will not:
o Try to get referees by spamming, bulk emailing, or sending large numbers of
unsolicited emails. The only people you should be emailing are people you know
personally;
o Use, display, or manipulate Decode Global intellectual property (such as Decode
Global logos, trademarks, and copyright-protected works) in any way, except as to
identify yourself as a Decode Global user or a Decode Global referrer;
o Create or register any (i) businesses, (ii) URLs, (iii) domain names, (iv) software
application names or titles, or (v) social media handles or profiles that include the
word "Decode Global" or any of Decode Global's other trademarks or any words
that are confusingly similar to Decode Global trademarks.
o Purchase keywords (including, but not limited to Google AdWords) that contain any
of Decode Global trademarks;
o Use automated systems or bots through any channel to distribute, post, or
otherwise share your referral link;
o Use scripts or programmed or automatic dialers to send invites or otherwise share
your referral link;
o Make misleading claims about Decode Global, use offensive/abusive content,
create fake websites/webpages/social media profiles/apps, misrepresent your
connection to Decode Global, or otherwise make any false or misleading
statements to get a referee to use your link; or
o Use your referral link in any manner that violates the law or Decode Global House
Rules.
4. How do I receive referral reward?
You can invite new users to register through an invitation code or invitation link. New users
are considered regular customers. To earn a referral reward or apply to become an IB,
users must first become qualified by completing KYC, depositing>100USD, and trading.
For every 3 users a regular customer invites, and all these users become qualified, the
regular customer will receive a $5 referral reward. This reward is cumulative; for example,
inviting 6 qualified users will earn a $10 referral reward.
The requirements for receiving, and the amounts of Decode Global Coins are subject to
change at Decode Global’s sole discretion. Referral rewards are not transferable, and may
expire. Decode Global may cancel a reward at any time at its sole discretion.
In case your referee files a chargeback or claims a refund for their paid subscription, the
reward that you and your referee both received from Decode Global will be cancelled.
5. Termination and changes
Decode Global reserves the right to change, end, or pause, in whole or in part, any referral
program, as well as any referrer’s or referee's ability to participate in any referral program
or receive Decode Global Coins at any time for any reason, including suspected fraud
(including by either the referrer and/or referee), abuse, or any violation of these Rules.
Decode Global may update these Rules at any time.